IMPERIAL Online: Privacy Policy

Thank you for taking the time to review our Privacy Policy. At times, Imperial Online will collect certain personal information about customers and visitors to websites hosted by us. Such information will include both identifiable personal data, as well as non-identifiable personal information. Identifiable personal information will be collected when you sign a contract for service with us, or use our website for a transaction or subscription service. Non-identifiable information is gathered automatically when you visit our website or those websites hosted by us, and stored for use on our system. The purpose of this privacy policy is to explain to customers what type of information we will collect and how that information is used. In most cases, we collect this information to ensure network integrity and that we continue to provide you with the most relevant content and best possible service that suits your needs. In some cases, we are required by law to collect personal information about customers. Except where the law requires otherwise, we undertake to protect the confidentiality of such data. Confidentiality IMPERIAL Online respects customer privacy and the privacy of those accessing our website, or those websites hosted by us. Collection of Personal Data IMPERIAL Online collects personal data about our users when you visit a website hosted by us; apply for a service subscription; respond to a customer questionnaire; and through the use of cookie technology. We may also combine information about you that we have with information we obtain from our business partners or affiliates. Use of Personal Data IMPERIAL Online may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, solicit your feedback. However, IMPERIAL Online will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact our customer services representatives to ensure that you do not receive such promotional information, at +27-11 723 8000 or complaints@impol.net. Reservation of Rights IMPERIAL Online reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims. We further reserve the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network. IMPERIAL Online reserves our rights to disclose your personal information where you have given us explicit legal written consent to do so. IMPERIAL Online reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper with our site or cause damage to our property. We also reserve the right to make changes to this privacy policy or update it. Where a major change is made, customers will be informed by e-mail notification or through a notice on our website. Customers and site visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.